culture identity communication
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Business and Culture 
 
E-commerce means that it is not just large companies that can reach a world market, but also smaller more niche market companies. This often means close contact with a range of cultures.
 
It is not possible to know all the ins and outs of every culture but developing your cultural intelligence gives you the awareness, skills and tools to learn how to deal with any number of cultures. 
Cultural Intelligence
Along with the recognition of how we have been influenced by our own culture, cultural intelligence invloves knowing and recognising the five core elements of culture and how these can vary within and across cultures.

 

Communication

Communicating across cultures in a business relationship is a challenge. This course offers you tools to help develop your communication skills in a long-term business relationship and how to deal with misunderstandings when they occur.